📦 Shipping Policy

At Chicks & Wicks, each candle is hand-poured in small batches with care. Because of this, processing times may vary slightly—but we promise it’s worth the wait.

🕯️ Processing Time

Orders are typically processed within 5-7 business days.
During busy seasons or launches, processing times may be slightly longer.

🚚 Shipping Time

Once your order has shipped, delivery typically takes:

• 3–7 business days (standard shipping within the U.S.)

Shipping times may vary depending on your location and carrier delays.

📬 Tracking Your Order

You will receive a tracking number via email once your order has shipped so you can follow it every step of the way.

📦 Shipping Delays

While we do our best to get your order to you quickly, Chicks & Wicks is not responsible for delays caused by carriers, weather, or incorrect shipping information.

🏡 Incorrect Addresses

Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

🔥 Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 14 days of delivery and we’ll make it right.

🤍 A Note from Us

Every order is packed with care from our home to yours. Thank you for supporting our small business—it truly means everything.