Refund policy

🤍 Returns & Refunds

At Chicks & Wicks, each candle is hand-poured in small batches with care. Because of the handmade nature of our products, we do not accept returns—but we are always here to make things right.

🕯️ Our 14-Day Policy

If there is an issue with your order, please contact us within 14 days of delivery.

✨ Damaged or Defective Items

If your candle arrives damaged or defective, we will gladly:

• replace the item, or
• offer a refund or store credit when appropriate

Please email us with:

• your order number
• a brief description of the issue
• photos of the product and packaging

🌾 Handmade Product Note

Each candle is made by hand, so slight variations in color, texture, or appearance are normal and part of what makes your candle unique. These are not considered defects.

📦 Order Issues

If something isn’t right with your order, reach out—we truly want you to love your candle and your experience with us.

📩 Contact Us

Email: chicksandwicksllc@gmail.com